At PickleRoom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and use our private indoor pickleball court services.
**1. Information We Collect**
We may collect the following types of information:
- **Personal Identification Information**: When you book a court or register on our website, we collect personal details such as your name, email address, phone number, and payment information.
- **Usage Data**: We collect information about how you use our website, including your IP address, browser type, operating system, and access times.
- **Booking Information**: Details related to your bookings, such as reservation times and preferences.
**2. How We Use Your Information**
We use your information for the following purposes:
- **To Process Transactions**: To handle your court bookings and process payments securely.
- **To Improve Our Services**: To analyze usage data and enhance the quality of our facilities and user experience.
- **To Communicate with You**: To send confirmations, updates, and promotional materials related to our services. You can opt out of marketing communications at any time.
- **To Ensure Security**: To protect our facility and users by monitoring for suspicious activities and ensuring compliance with our policies.
**3. How We Protect Your Information**
We implement a range of security measures to ensure the safety of your personal data, including:
- **Data Encryption**: To secure sensitive information transmitted between your browser and our servers.
- **Access Controls**: To restrict access to your data to authorized personnel only.
- **Regular Audits**: To assess and improve our data protection practices.
**4. Sharing Your Information**
We do not sell or rent your personal information to third parties. However, we may share your information with:
- **Service Providers**: Trusted partners who assist us in operating our website, processing payments, and improving our services. These parties are bound by confidentiality agreements and only use your information as necessary to perform their functions.
- **Legal Requirements**: If required by law or to comply with legal processes, we may disclose your information to authorities.
**5. Your Choices and Rights**
You have the following rights regarding your personal data:
- **Access and Update**: You can access and update your personal information by logging into your account or contacting us.
- **Opt-Out**: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send or contacting us directly.
- **Deletion**: You may request the deletion of your personal information, subject to legal or contractual obligations.
**6. Cookies and Tracking Technologies**
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior and improve our services. You can manage your cookie preferences through your browser settings.
**7. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
**8. Contact Us**
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
**PickleRoom**
Vietcuisinellc@gmail.com
256 361 6067
Thank you for choosing PickleRoom. We are dedicated to providing a secure and enjoyable experience for all our users.